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Restaurant Support Specialist

Company: VirtualVocations
Location: Erie
Posted on: November 8, 2024

Job Description:

A company is looking for a Restaurant Support Specialist - Customer Retention (Remote).



Key Responsibilities

Provide exceptional and timely inbound customer support via phone and email
Consult and educate customers to resolve their business needs and retain their business
Become an expert in the Yelp Restaurant SaaS product suite and adapt recommendations to suit client needs


Required Qualifications

Bachelor's Degree or 3+ years of relevant client-facing experience
Experience in SaaS, sales, client retention, support, or customer success is preferred
Availability to work weekends and holidays between 6AM-8PM PST
Ability to adapt and thrive in a fast-paced high-growth environment
Positive attitude and willingness to learn and grow

Keywords: VirtualVocations, Youngstown , Restaurant Support Specialist, Hospitality & Tourism , Erie, Ohio

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