Customer Support Trainer
Company: VirtualVocations
Location: Cleveland
Posted on: February 5, 2025
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Job Description:
A company is looking for a Customer Support and Training
Representative.
Key Responsibilities
Provide exceptional customer service and support through email
communication
Lead audio Q&A sessions and assist in training webinars to
enhance customer use of the software
Contribute to the improvement of training resources for
customers
Required Qualifications
Bachelor's degree
3-5 years of experience in a nonprofit development/advancement
environment
2+ years of experience working with a donor management system
Experience in training individuals on CRM/donor databases
Ability to work collaboratively and self-direct in a remote
environment
Keywords: VirtualVocations, Youngstown , Customer Support Trainer, Human Resources , Cleveland, Ohio
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