Engineering Technician

Company: Altec Resource Group
Location: Cleveland
Posted on: February 2, 2025

Job Description:

The Engineering Technician will receive initial instructions, equipment requirements, and advice from a supervisor or engineer as needed and will perform recurring work independently. Work will be reviewed for technical adequacy or conformity with instructions.

Have you got what it takes to succeed The following information should be read carefully by all candidates.

Primary Responsibilities:

Installing, supporting, and maintaining communication circuits
Performing technical analyses of hardware and transmission facilities using various diagnostic tools to support efficient network operations
Identifying, diagnosing, and resolving technical problems related to VoIP or network failure/integrity and usage of PC hardware and software
Utilizing existing knowledge while building additional knowledge of the company, client, and processes
Resolving work orders for Cable Plant, Network, and VOIP issues
Solving a range of straightforward problems
Analyzing possible solutions using standard procedures
Completing work with a moderate level of guidance and direction
Solving standard problems by analyzing possible solutions using experience, judgment, and precedents
Impacting the quality of own work and the work of others on the team
Working within guidelines and policies
Explaining information to others in straightforward situations

Typical Duties:

Constructing components, subunits, or simple models or adapting standard equipment; troubleshooting and correcting malfunctions
Following specific layouts and scientific diagrams to construct and package simple devices and subunits of equipment
Conducting various tests or experiments which may require minor modifications in test setups or procedures as well as subjective judgments in measurement, selecting, preparing, and operating standard test equipment, and recording test data
Extracting and compiling a variety of engineering data from field notes, manuals, lab reports, etc.; processing data, identifying errors or inconsistencies, selecting methods of data presentation
Assisting in design modification by compiling data related to design, specifications, and materials that are pertinent to specific items of equipment or component parts; developing information concerning previous operational failures and modifications, and using judgment and initiative to recognize inconsistencies or gaps in data and seek sources to clarify information.

Basic Qualifications:

High School diploma with 4 or more years of relevant experience
3+ years of cable plant experience working with fiber optic, copper, and category cabling
1+ years' experience troubleshooting complex routing and switching issues
1+ years' experience configuring switches, routers, network appliances, WAN acceleration devices
Basic network troubleshooting skills
Excellent customer service skills
Excellent oral and written communication skills
Ability to lift and carry 50 lbs. for up to 100 feet at a time; ability to lift 25 lbs. vertically using ladders
Ability to work in confined spaces, such as raised floors or communications closets; ability to work in noisy environments, such as data centers and operations centers; ability to stand or sit for 8 hours at a time

Preferred Qualifications:

BICSI Certification
CCNA or other Networking Certification
Organized and detail-oriented
Strong leadership skills
Self-motivated/self-directing
Strong collaboration, prioritization, and adaptability skills
Relationship-building skills
Ability to manage and prioritize own work and that of the team
Independent decision-making
Analytical thinking and problem-solving abilities
Ability to effectively communicate with all organizational levels (from SMEs to Senior management)
Ability to analyze problems at various levels (detail level, overall organizational impact, etc.)

Physical Requirements:

Must be able to lift and carry 50 lbs. for up to 100 feet at a time
Must be able to lift 25 lbs. vertically using ladders
Must be able to work in confined spaces and noisy environments
Must be able to stand or sit for 8 hours at a time

Keywords: Altec Resource Group, Youngstown , Engineering Technician, Professions , Cleveland, Ohio